

During the demo weekend, we identified a bug where VIP players with a specific combination of entitlements were being blocked from accessing the demo.

Overall, we had excess capacity prepared for population increases, and continue to do so. To ensure stability, we intended to manage our servers to match the player population as it grew. Before I share details on this and what we’re still facing, I want to dispel one comment we’ve seen: that we under-planned for server capacity. We’ve been testing the entire game and platform for several months, but there were a few things we missed real-world play frequently leads to unexpected issues. The first day of our VIP demo weekend did not go exactly as we planned, and I want to share what happened.
